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Clients send orders in any format? Such as text, voice notes, photos, etc? Don’t worry, your new assistant captures the input and understands it.
For Horeca distributors
Turn customer messages into ERP-ready orders
Gastro Supply AI captures your customers’ orders across any format and automatically transforms them into clean, validated entries, ready to be pushed directly into your ERP.
Less manual entry, fewer errors, more time to sell
Customers keep ordering the way they already do
No new app to force on them. No copy-paste work for your team.
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ERP / Management system integration.
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Validations, logs and operational alerts.
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Pilot in a matter of weeks.
From message to order, in one clean flow
Customers keep ordering the way they already do
No new app to force on them. No copy-paste work for your team.
01.
ERP / Management system integration.
02.
Validations, logs and operational alerts.
03.
Pilot in a matter of weeks.
From message to order, in one clean flow
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Our AI matches catalog, quantities, and variants to cross-checks the request with products, price lists, order history and rules. Next, it builds a clear summary and can suggests substitutions or flags issues before confirmation.
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Finally, Gastro Supply AI pushes the order into your ERP, transformed into a structured, readable format for your system, ready for fulfilment.
Orders everywhere, lost time everywhere
The hidden cost of order intake lies not only in receiving them, but in the manual work that follows: interpreting, correcting, following up, and resolving issues. The fragmentation of orders across multiple channels increases complexity, leads to errors and information loss, and reduces the time available for higher-value activities.
Less manual work. More speed. More control
The benefit is not only faster processing. It is building an order desk that scales better, absorbs peaks and runs with less friction every day.
You can get up to -70% in manual order-entry time. Sounds good, right?
More time for sales, visits and customer development
Orders handled while you relax
Fewer missing lines thanks to validations
Your order number is also a revenue channel.
Gastro Supply AI does more than receive orders. It uses WhatsApp to reactivate customers, trigger reorders and turn campaigns into conversations that lead to real orders.
Make the most of it and set personalized promotions based on actual purchasing behavior.
Reorder reminders based on customers’ activity
Upsell and cross-sell by several parameters
Recover past customers with targeted messages and offers
Other Horeca distributors already trust us
Are you ready to take your business to the next level?
It integrates with what you already use
FTP / SFTP, APIs or integration with the sales app your team already uses: we start with the lowest-friction path and build automation around your real operational flow.
Get access to customer master data, catalog, price lists, promotions and order history.
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Real-time stock checks and availability controls, when available.
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No new app to force on customers or your internal team.
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Same ordering experience, more automation behind the scenes.
Operational accuracy, not just automation
To truly adopt this system, it is not enough to understand messages.
You also need control, traceability and safe exception handling.
Customer confirmation on the specific products recognized
Dashboards, operational logs and email notifications
SLA-backed support with a 99.9% uptime target
Operational accuracy, not just automation
To truly adopt this system, it is not enough to understand messages.
You also need control, traceability and safe exception handling.
Customer confirmation on the specific products recognized
Dashboards, operational logs and email notifications
SLA-backed support with a 99.9% uptime target
From pilot to go-live, without endless projects
We start with a clear scope, validate the flow in the field, then expand step by step.
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Order-flow assessment and review of current systems.
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Setup, mapping and technical integration.
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Pilot + UAT with a selected group of customers.
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Initial go-live, monitoring and broader rollout.
Frequently asked questions
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Do customers need to download a new app?
No. They keep ordering on WhatsApp and through the other channels they already use today.
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Does it only work with WhatsApp?
No. It can also process emails, photos, PDFs, voice notes and other structured inputs depending on the flow you choose.
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Can it integrate with our ERP?
Yes. Integration can happen through FTP / SFTP, APIs or through the sales app you already use.
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How does it handle errors, unclear items or missing information?
It applies validations, prepares a summary for approval and routes exceptions with logs and alerts.
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Can we use it for promotions and repeat orders?
Yes. You can run targeted campaigns, reorder reminders, upsell, cross-sell and customer recovery.
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Will our IT team need heavy involvement?
No. The onboarding model is designed to reduce effort; mapping and integration are handled as part of the implementation.
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How long does it take to get started?
It depends on the integration depth, but the typical path includes a pilot and an initial go-live within a few weeks.
Meet the team
Folco Masiero
CFO
Mattias Alampi
Sales Director
Matia Napolitano
CEO
Stefano Marchetti
AI Product Engineer - Agents & Frontend
Francisco Perejon
AI Backend & Infrastructure Lead
Want to see it working on your real order flows?
We will show you how Gastro Supply AI works through the entire workflow, using your own catalogue and rules.
Request a demo
Leave your details and we will get back to you for a tailored walkthrough with our team.